If you paste a SalesMail link into an email on your iPhone and notice it’s sending from your personal email instead of your work email, this is usually caused by your iPhone’s default mail app or default “From” address — not SalesMail itself.

SalesMail uses whatever email app your iPhone is set to use.  Note: If you have never used work email on your phone, you may need to consult your management or IT team to help with getting work email set up on your phone.  

Follow the steps below based on which email app opens when you send email.

Step 1: Identify Which Mail App You’re Using

When you tap a SalesMail link or start a new email, does it open in:

• Apple Mail (white envelope icon)?

• Outlook (blue Outlook icon with your profile photo)?

If you’re not sure, you can also check:

1. Go to Settings

2. Scroll down to Outlook

3. Tap Default Mail App

4. See whether it’s set to Mail or Outlook

If You’re Using Apple Mail

Why this happens

Apple Mail sends from the default mail account on your iPhone, which is often a personal email unless changed.

How to fix it

1. Open Settings

2. Tap Mail

3. Tap Default Account

4. Select your work email address

From now on, Apple Mail (including SalesMail emails) will send from your work email by default.

Quick check

• Start a new email

• Look at the From field

• Confirm your work email is selected

If You’re Using Outlook

Why this happens

Outlook sends from:

• The last email address you used, or

• The default From address set in Outlook

How to fix it

1. Open the Outlook app

2. Tap your profile icon (top left)

3. Tap Settings (⚙️)

4. Tap your work email account

5. Tap Mail

6. Set Default From Address to your work email

Quick check

• Start a new email

• Tap the From field

• Make sure your work email is selected
  Outlook will usually remember this choice going forward.