On the SalesMail desktop portal, when I go to share a SalesMail it opens an email application I don't use.
When you share a SalesMail video using the SalesMail desktop portal, it will automatically open a new email draft using whichever application is set as your default email application on your computer. To change your default mail app, go to 'Settings' -> 'Default Apps' -> Email App. Then click whichever app is currently set as default and it will bring up a menu of choices. Choose the application you use for your work email (this is often Microsoft Outlook). The next time you go to share a SalesMail, it will use the default mail app you have selected.
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