The Custom Background Lens lets you record SalesMail videos using an image of your choice as your background. Whether you want to feature your company logo, highlight a community image, or create a consistent professional look, this lens makes it easy to customize your videos.
How to Use the Custom Background Lens
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Open the SalesMail app or portal.
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Tap red record button or menu item to open the camera.
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Open the Lens Menu.
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Select Custom Background.
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Choose an image from your photo library.
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Position yourself in frame and begin recording.
Your selected image will appear as the background during your video.
Using Your Previously Selected Background
If you’ve already chosen a custom background before, selecting the Custom Background lens will automatically apply the last image you used.
If you want to change your background:
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Open the Lens Menu again.
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Select Custom Background a second time.
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Choose a new image from your photo library.
Tips for Best Results
For the best recording experience:
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Record in a well-lit environment.
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Avoid wearing clothing that closely matches your background image.
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Use high-resolution images for clearer results.
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Keep movement moderate for the cleanest background replacement.
Frequently Asked Questions
What is the best background image size when recording in the portal?
Choose images in a 4:3 aspect ratio when recording in the portal.
What is the best background image size when recording in the app?
Choose images in a 16:9 aspect ratio for landscape or 9:16 aspect ratio for portrait when recording in the mobile app.
Can I use branded images or logos?
Yes, but please follow your employer's brand guidelines and policies.
Does this lens include beauty filtering?
No. Beauty filtering is not available when using the Custom Background Lens.
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