NEW: Custom Background Lens (iPhone only)

NEW: Custom Background Lens (iPhone only)

2/24/2026 - Look for a SalesMail update (v3.05) in the App Store (iPhone only) in the next couple of days for this feature!


The Custom Background Lens lets you record SalesMail videos using an image of your choice as your background. Whether you want to feature your company logo, highlight a community image, or create a consistent professional look, this lens makes it easy to customize your videos.

Note: The Custom Background Lens is currently available on iPhone devices only.


How to Use the Custom Background Lens

  1. Open the SalesMail app.

  2. Tap Record Video to open the camera.

  3. Open the Lens Menu.

  4. Select Custom Background.

  5. Choose an image from your photo library.

  6. Position yourself in frame and begin recording.

Your selected image will appear as the background during your video.


Using Your Previously Selected Background

If you’ve already chosen a custom background before, selecting the Custom Background lens will automatically apply the last image you used.

If you want to change your background:

  1. Open the Lens Menu again.

  2. Select Custom Background a second time.

  3. Choose a new image from your photo library.

Note:  Because this lens uses advanced background replacement technology, beauty filtering is not available.


Tips for Best Results

For the best recording experience:

  • Record in a well-lit environment.

  • Avoid wearing clothing that closely matches your background image.

  • Use high-resolution images for clearer results.

  • Keep movement moderate for the cleanest background replacement.

Frequently Asked Questions

Why don’t I see the Custom Background Lens?

This feature is currently available on iPhone only.

Can I use branded images or logos?

Yes, but please follow your employer's brand guidelines and policies. 

Does this lens include beauty filtering?

No. Beauty filtering is not available when using the Custom Background Lens.


    • Related Articles

    • Customizable Wood Sign Lens

      The Wood Sign SL Lens was inspired by a charming welcome sign and is a great way to welcome new residents, tour guests, staff members, candidates, or anyone you want to greet with a personalized and memorable touch. ? What It Does This lens adds a ...
    • 🏠🪴🪟 New Lens for Virtual Backgrounds

      Introducing Backgrounds SL, the first lens in our new lineup of SalesMail Smart Lenses* in the SalesMail Portal (accessible from your computer or phone browser). This lens gives you several options for virtual background and respects your beauty ...
    • Lens Preferences for Beauty Filter and Virtual Background

      Most SalesMail lenses will automatically use your preferences for beauty filter on/off and virtual background. Here is how to set your preferences: SalesMail Portal Set your preferences in the Lens Settings on the Record page by clicking the gear ...
    • Create Memorable Connections with SalesMail Lenses (Now available in mobile app!)

      NEW: Mobile lenses are now available! Check App Store or Google Play and update your app to SalesMail 2.2.0! Use SalesMail Lenses to boost engagement and make your videos stand out. Add backgrounds, beautify your appearance, or share seasonal and ...
    • Emails Sending from the Wrong Address on iPhone (Mail or Outlook)

      If you paste a SalesMail link into an email on your iPhone and notice it’s sending from your personal email instead of your work email, this is usually caused by your iPhone’s default mail app or default “From” address — not SalesMail itself. ...