‼️ Always keep your SalesMail app up-to-date. Here's why...

‼️ Always keep your SalesMail app up-to-date. Here's why...

Why Updating Matters

Keeping your SalesMail app up to date ensures you always have:

  • The latest features – Enjoy new tools and improvements as soon as they’re released.

  • Better performance – Updates often include speed enhancements and bug fixes.

  • Stronger security – Running the latest version helps protect your account and data.

In fact, most of the time we receive a technical issue from a client, a simple app update resolves the problem immediately!  

How to Turn On Auto-Updates

On iPhone (iOS):

  1. Open the Settings app.

  2. Scroll down and tap App Store.

  3. Under Automatic Downloads, toggle App Updates to ON.

Your iPhone will now update SalesMail (and other apps) automatically.

On Android:

  1. Open the Google Play Store.

  2. Tap your profile icon in the top-right corner.

  3. Select Settings > Network preferences > Auto-update apps.

  4. Choose Over any network or Over Wi-Fi only, then tap Done.

SalesMail will now update automatically whenever a new version is released.

How to Manually Update

If you prefer not to use auto-updates, you can update SalesMail manually anytime.

On iPhone (iOS):

  1. Open the App Store.

  2. Tap your profile icon (top right).

  3. Scroll down to Available Updates.

  4. Find SalesMail and tap Update.

On Android:

  1. Open the Google Play Store.

  2. Tap your profile icon (top right).

  3. Select Manage apps & device.

  4. Under Updates available, find SalesMail.

  5. Tap Update.

✅ Tip: If you ever experience issues with SalesMail, the first step is always to check for and install the latest update.

    • Related Articles

    • How do I download or update the SalesMail mobile app?

      Go to the Google Play Store (for Android users) or App Store (for iPhone users) and search for SalesMail to download or update the SalesMail mobile app. The desktop version of SalesMail is https://portal.mysalesmail.com. Any videos you record using ...

    • Mobile App: SalesMail 3.0 is here!

      SalesMail 3.0 - It’s the same SalesMail you know and love, now with a more modern feel and optimized share page. ⭐Check the App Store or Google Play to update your app if it has not auto-updated yet.⭐ In this quick video, we cover: Our fresh new ...

    • Troubleshooting Steps for the SalesMail Mobile App

      If the SalesMail mobile app isn't working as expected, such as trouble logging in, uploading videos, or loading features, try the steps below. Most issues can be resolved in just a few minutes. Step 1: Restart the App Refreshing the app often fixes ...

    • Adding SalesMail Video to Knock Admin Email Auto Responders

      Adding a SalesMail video to your auto-responder drives higher click through rates and helps you stand out from the competition (see related article - Does your inquiry response look like this?) A video message is a warm way to introduce the team, the ...

    • Get SalesMail Certified and become a SalesMail Expert

      We’re excited to recognize the achievements of our awesome SalesMailers through our SalesMail Certification Program! Certified users receive a digital badge you can share on LinkedIn, in your email signature, or on social media. There are three ...